Grievance Redressal Committee

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Grievance Redressal Committee

As per guidelines issued Vide CBSE’s circular dated December 7 , 2019 , committee for redressal of grievances has been set up with the following members.
 
S.no. Name of the Members Designation
1 Mr. Sanjay Kuqsal Director
2 Ms. Tanuja Pokhariyal Principal
3 Ms. Swati Pandey Vice Principal
4 Ms. Shikha Bhandari Teacher
5 Ms. Divya Painuli Teacher
6 Mr. Mukesh Joshi Teacher
7 Mr. Akshay Kumar Singh PET
8 Ms. Namrata Counsellor
9 Vishal Rawat Student
10 Nikita Bhandari Student

Objectives and Procedure of Redressal Committee

A Grievance Redressal Committee has been formed in our school to settle genuine grievances of students, staff and parents up to a satisfactory level so as to create a healthy relationship among students, parents, employees and employers. The grievance will include any måtter relating to students and staff. The committee is requested to contribute effectively to dispose of the grievances at the earliest.

 

Objective

  • To deal with all the genuine grievances of students and staff of the school.
  • To take conclusive decision and submit its recommendations to the deciding authority for removal of alleged grievances.
 

Procedure

  • A complaint box is provided at all floors for students , parents and staff.
  • All complainant should submit their grievances to the committee either in writing or online via the school website.
  • The committee will meet at least once in a month to resolve the grievances.
  • The student/staff shall bring up his/her grievance in a prescribe format immediately to the grievance cell without fail. The number of grievance settled or pending will be reported to the Principal/Director in every month.